Shipping policy

By completing a purchase with Bryox, you accept the conditions described in this policy. This applies to all orders shipped within the United Kingdom.

Shipping Timeframe
Handling: 1–2 business days (Monday–Friday).
Travel Time: 5–7 business days after your item leaves us.
Daily Cutoff: Orders placed after 4:00 PM (London Time) will be processed the next business day.
Estimated Arrival: 6–9 business days total (handling + travel).

Delivery windows are estimates and can vary due to carrier delays, weather, holidays, or other unforeseen events.

Shipping Services
Service Type: Standard UK Shipping
Cost: Free shipping on all orders no minimum spend required
Destination: Orders are sent to the address you provide at checkout
Shipping details shown at checkout are accurate at the time of purchase.

Tracking Your Order
Once your order is dispatched, we will email you a tracking number. Tracking updates usually appear within 24–48 hours.

Order Changes or Cancellations
If you need to modify or cancel your order, contact us immediately. Once your order has been shipped, changes or cancellations may not be possible.

Incorrect Shipping Address
Please verify your shipping address is correct before finalising your order. Bryox is not responsible for deliveries sent to wrong or incomplete addresses provided by the customer.

Lost or Delayed Packages
If your parcel appears lost or stuck, get in touch with us. We will investigate the situation and assist where possible.

Customer Support
Have a question or need a helping hand? Our support team is ready to help. Reach out using the contact details below.

Email: support@bryox.store
Phone: +44 7915 927187
Address: 27 Sisefield Rd, Birmingham B38 9BJ, United Kingdom